Bonus Terms and Conditions
All bonuses are limited to one per person, per household, per computer or per IP unless otherwise specified.
A minimum deposit of €10 ($10, £10) is required to claim the Welcome Bonus.
The deposit and possible winnings connected to the bonus will be locked to casino until the wagering has been completed.
Lucky 31 Bonus types
www.lucky31.com offers a range of bonuses to help you get even more enjoyment from the casino!As a Lucky 31 player, you will have the opportunity to receive generous bonuses. To see which bonus you currently have active go to “Bonuses” by clicking the menu button in the top corner.
Welcome Bonus / First deposit bonus
www.lucky31.com gives you a 131% bonus on your first casino deposit up to €100. This offer is available on your first casino deposit, and valid for 131% of any deposit value up to €100 for a maximum of a €131 WELCOME BONUS!
– Bonus requirements
The deposit bonus will only be offered on your first casino deposit, not a series of transactions.You must wager a total of 30 times the sum of your deposit and bonus before you can withdraw your bonus. For example, a deposit of €100 will result in a €131 bonus and you will receive a total amount of €231. You will be required to wager €231 x 30 = €6,930 in the casino before you may cash out. To see your bonus and how much you need to wager go to “Bonuses” by clicking the menu button in the top corner.
– Bonus Rules
The welcome bonus is not valid for customers from Albania, Algeria, Armenia, Belarus, Brazil, Bulgaria, China, Croatia, Georgia, Greece, Hungary, Indonesia, Kazakhstan, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Myanmar, Norway, The Netherlands, The Netherland Antilles, Tunisia, Philippines, Poland, Russia, Serbia, Turkey, Ukraine The United Kingdom and U.S.A.
Players from Germany depositing with Neteller or Skrill do not qualify for the welcome bonus.
Free bonus money
We offer free bonus money in our casino regularly in conjunction with a Lucky 31 promotion. If you have received the email, simply login to your account and go to “Bonuses” by clicking the menu button in the top corner and you can claim the bonus there. Make sure you receive our emails as we will inform you about these special bonuses via email. To see if you have received your free money go to “Bonuses” by clicking the menu button in the top corner.
– Bonus requirements
You will receive an email regarding these special bonuses, if you are eligible. Check the emails for offer details, as often these bonuses are only valid for a specific period.The wagering requirement is the free money bonus x 50. For example, if you receive a free money bonus of € 5 you should be required to wager € 5 x 50 = € 250.Winnings made with a free money bonus have a withdrawal limit of 20 x the received bonus. For example, if you receive a free money bonus of € 5 you can withdraw up to € 100 of the winnings which you made with this bonus. To see your bonus and how much you need to wager go to “Bonuses” by clicking the menu button in the top corner. Until otherwise specified free money offers are valid for 48 hours.
We offer free spins in our casino regularly in conjunction with a Lucky 31 promotion. If you have received the email, simply login to your account and go to “Bonuses” by clicking the menu button in the top corner and you can claim the bonus there. Make sure you receive our emails as we will inform you about these special bonuses via email. To see if you have received your free spins go to “Bonuses” by clicking the menu button in the top corner.
– Bonus requirements
You will receive an email regarding these special bonuses, if you are eligible. Check the emails for offer details, as often these bonuses are only valid for a specific period.The wagering requirement is the amount won on the free spins x 30. For example, if you win € 10 you should be required to wager € 10 x 30 = € 300.Winnings made on free spins have a withdrawal limit of € 100. If the winnings are wagered into real money and a deposit is made the winnings from the deposit are played first followed by the wagered money. Winnings will be corrected upon withdrawal. To see your bonus and how much you need to wager go to “Bonuses” by clicking the menu button in the top corner. Until otherwise specified FreeSpin offers are valid for 48 hours.
Winnings made on the 100 Free Spins offer of Monday Spins have a special, higher withdrawal limit of €250.
You can receive a cash back bonus for your play between 00:00CET and 23:59CET on the offer day when playing at our Casino.The payments will be awarded based on your real money losses and real money winnings collectively (bets – wins) on the offer day between the qualifying periods.The minimum bonus payment will be € 5.The maximum bonus payment for winnings and losses will be 10% up to € 50.The bonus payments will be awarded no later than 14:00CET the very next day.You must login to your account within 48 hours of the cash back payment being awarded, otherwise it will expire.The wagering requirements are ‘Bonus x 30’.
Loyalty Store Bonuses
All winnings from Free Spins has to be wagered 30x before withdrawal. Winnings made on free spins have a withdrawal limit of € 100. 5Euro Free bonus money has to be wagered 50x before withdrawal. 10% Reload bonus has to be wagered 30x (deposit+bonus) before withdrawal.
To see all the bonuses that are active in your account go to “Bonuses” by clicking the menu button in the top corner.
You have the option to cancel your bonuses. Simply go to the “My Account” section then “Bonus” and finally “Active Bonuses”. To cancel a bonus click on the “Forfeit” button corresponding to this bonus. However, please note that if you give up a bonus before fulfilling the wagering requirements, the bonus, as well as the winnings of that bonus, will be canceled. You can find the amount of the bonus you want to cancel under the drop-down box.
Never to receive bonuses again
Should you not want to receive any bonuses in the future, contact Customer Support and they will disable all bonuses for you.
About wagering requirements and General bonus rules
It is our intention that the Casino bonuses are to be enjoyed in the casino, in the spirit in which they are given. Therefore for each bonus rules apply. Before you can withdraw your bonus cash, sometimes referred to as Casino cash, we require that you fulfill the wagering requirement attached to the specific bonus that you received. To view the wagering requirement, please click on the specific bonus.
General bonus rules
Please note the following requirements to receive any bonus at Lucky 31: Stakes from specific kind of games will count towards the wagering requirement of all bonuses but certain games have a lower weighting than others as shown in the list below:
|Games||Stake % Contribution|
Any random bonuses will be subject to a wagering requirement of 30 times the sum of your deposit and bonus unless otherwise stated.
Special promotions (like the Christmas Calendar) are available only to existing customers with real money accounts.
Kindly note, in the event of multiple bonuses being active on your account with wagering requirements that are yet to be fulfilled, the bonuses will be stacked on top of each other. This means that you will have to complete the required wagering individually, starting from the first active bonus received. Once you have completed the required wagering for the first active bonus you can then move on to the next one.
Your bonus will automatically be forfeited if your balance goes below €1.
Welcome Bonus will expire after 30 days of having been claimed if wagering requirements have not been met.
No player may have more than one account. If Lucky 31 detects a guest with more than one account we reserve the right to combine all funds to one account and close the other(s). Bonuses given to superfluous accounts will be removed.
Until the play through requirements of any active casino bonus have been met, the maximum bet that can be placed in any Casino game is €10.00 ($10.00, £10.00). This includes double up wagers after the game round is completed for example wagering winnings from X game round on red/black. Placing a bet higher than this amount results in forfeiting the bonus itself as well as any winnings (cash and bonus) from the time the bonus was activated. Casino game include slots, table games, scratch cards as well as live or real casino. Players deemed to be adopting such a strategy could potentially be excluded from receiving bonuses in the future.
The use of bonus funds purely to progress through the bonus stages of: Koi Princess, Double Dragons, Kings of Chicago, Dr. Jekyll & Mr. Hyde, Blood Suckers, Game of Thrones (15 lines), Spring Break, Ladies Nite, Eye of the Kraken, Tower Quest, Lucky Angler, Big Bang, The Wish Master, Scrooge, Devil’s Delight, Champion of the Track, Robin Hood – Shifting Riches, Pearls of India, Royal Masquerade, Tomb Raider 2, Castle Builder, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack and Untamed Crowned Eagle can result in the winnings of the final bonus round voided.
Any attempt to build up the feature value inside any game whilst having an active bonus, then redeeming it once the Bonus Wagering Requirement is not active to get the value paid out as Real Cash will be considered fraudulent play and any winnings will be confiscated. For example (but not limited to), playing Netent’s “The Wish Master” with an active Bonus, activating 3 “wishes” to then leave the game and come back and collect the feature payout once the Bonus is gone.
Bonuses are to be enjoyed as an extension of a guest’s playing experience, and should be enjoyed as such. Lucky 31 reserves the right to review any guest account after two months of play to ensure game play is within these generally accepted guidelines. Those found to be abusing bonuses will be welcome to continue playing, but will not be eligible for further bonuses.
Lucky 31 reserves the right to revoke and/or cancel any bonuses we judge may have been obtained by misuse of the system.
Lucky 31 reserves the right to change the structure of the bonus program at any time.